If you received Bonus Dollars or Bonus Spins that you don’t want to use, log in to your account, navigate to the “My Account” section, then the “Bonuses” section, then click “Casino Bonus History”. You can select the bonus you with to cancel, then tap the “Cancel Bonus” button. Any remaining bonus and any winnings from the bonus you’ve already wagered will be forfeited.
If you need assistance, our Member Service agents are available between 09:00 AM and 11:00 PM via one of the following channels:
- Email: support@embercasino.com
- Live chat: Use our fast and efficient Live Chat tool
- +1 (640) 208-2335
We’re dedicated to providing you with an exceptional customer experience.
