Bonus Dollars are not available for withdrawal and can only be used on the website and our mobile app. When the Wagering Requirements for the Bonus Dollars have been met, any remaining Bonus Dollars will be transferred to your cash balance. You will then be able to withdraw only the winnings accumulated with these bonus funds.
If you need assistance, our Customer Support agents are available between 09:00 AM and 11:00 PM via one of the following channels:
- Email: support@embercasino.com
- Live chat: Use our fast and efficient Live Chat tool
- Phone: +1 (640) 208-2335
We’re dedicated to providing you with an exceptional customer experience.
